Return Policy


Effective Date: January 31, 2025

At October Rust Designs, we take pride in the quality and craftsmanship of our products. Due to the custom and handmade nature of our items, all sales are final except for items damaged during shipping.

Returns for Damaged Items

If your item arrives damaged due to shipping, please follow these steps to initiate a return or replacement:

  1. Contact Us: Email us at octoberrustdesigns@gmail.com within 7 days of receiving your order.

  2. Provide Documentation: Include your order number and clear photos of:

    • The damaged item

    • The packaging (including any visible damage)

  3. Resolution: Once we review your claim, we will either:

    • Offer a replacement of the damaged item (if available), or

    • Issue a refund to your original payment method if a replacement is not possible.

All Sales Are Final

Except for items damaged during shipping, all sales are final. We cannot accept returns or exchanges for:

  • Items that are not damaged upon arrival

  • Custom or personalized orders

  • Sale items

Shipping Costs

We will cover the cost of shipping for damaged item replacements. Shipping fees for non-damaged items are non-refundable.

Contact Us

If you have any questions or need further assistance, please contact us at octoberrustdesigns@gmail.com. We’re happy to help!

Privacy Policy

 Effective Date: January 31, 2025

October Rust Designs (“October Rust Designs,” “we,” “us,” or “our”) respects your privacy. We believe in transparency when it comes to your personal information. This Privacy Policy explains what personal information we collect, how we use it, and your rights and choices.

By using or accessing any of our websites, products, services, or features (collectively, the "Services"), you confirm that you have read and understood this Privacy Policy and agree to our Terms of Service.

1. Information We Collect

We collect different types of personal information depending on how you interact with our Services:

  • Information You Provide to Us:

    • Name, email address, shipping and billing address, payment information, and other information you provide when placing an order or contacting us.

    • Any information you provide when signing up for our newsletter, participating in a survey, or engaging with us on social media.

  • Information We Collect Automatically:

    • IP address, device type, browser type, and usage data when you visit our website.

    • Cookies and similar tracking technologies to analyze website traffic, personalize your experience, and improve our Services.

  • Information From Third Parties:

    • We may receive information from third-party platforms (e.g., social media platforms) if you interact with us through those services.

2. How We Use Your Information

We use the personal information we collect to:

  • Fulfill orders, process payments, and provide customer support.

  • Communicate with you about orders, promotions, and updates.

  • Improve and personalize our Services, including user experience and content.

  • Analyze trends and track website usage to improve our business operations.

  • Ensure the security and integrity of our website and services.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Trusted third parties who provide payment processing, shipping, website hosting, customer service, and marketing support.

  • Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to regulatory authorities, law enforcement, or other third parties.

  • Business Transfers: In the event of a business sale, merger, or transfer, your information may be part of the transferred assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. This helps us analyze website traffic, personalize your experience, and improve our Services.

You can control your cookie preferences through your browser settings. However, disabling cookies may limit some functionality of our Services.

5. Data Retention

We retain your personal information only as long as necessary to provide our Services and fulfill our legal obligations. When no longer needed, we securely delete or anonymize your information.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal or operational limitations.

  • Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, contact us at octoberrustdesigns@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, and misuse. However, no method of transmission over the internet or method of storage is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Privacy Policy on our website and updating the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

October Rust Designs
Email: octoberrustdesigns@gmail.com
Website: www.octoberrustdesigns.com